Your order will be processed immediately, but no later than the following working day after receipt. Delivery will be made within 2-3 business days if the item is in stock. If the item is not in stock, the delivery time is extended. We refer to any deviating delivery times on the respective product page.

2. Packaging and delivery costs

2.1 Shipping costs may apply. Within Germany, we charge a flat rate of € 3.99 up to € 100.00. We deliver free of charge. The cost of shipping to the EU and all other countries of the world will be displayed in the shopping cart. These depend on the destination country and the weight of the delivery.

2.2 Deliveries to non-EU countries incur additional duties, taxes and fees. For more information on tariffs, visit https://ec.europa.eu/taxation_customs/customs_en and import VAT at http://auskunft.eztonline.de/ezto/Welcome.do and more for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do

2.3 When delivering goods abroad, increased shipping costs. The shipping costs are clearly communicated to you on the product pages, in the shopping cart system and on the order page and are shown under "Shipping costs" for the respective product.

3. Delay

If there is a delay in delivery, we will inform you by email or by phone.

4.Subsequent deliveries

If a part of the goods ordered by you are not available, these goods will be delivered free of charge.

5. Reservation

We reserve the right to provide a service of equivalent quality and price (goods or services) or not to render the promised service in case of unavailability.

Payment conditions

We reserve the right to exclude individual payment methods in individual cases.

Payment in advance

After receipt of your money on our account, the goods will be sent immediately by DHL, DPD or UPS.

2. Credit card via PayPal

You have the option to pay via PayPal with your credit card. At the end of your order, you can choose PayPal as a payment option. Then you will be redirected to PayPal where you have the ability to pay by direct debit, credit card or from your PayPal account. This is done by PayPal a "pre-authorization" (there is still no payment!). Then you come back in the order process and can complete the order., Only then, the payment is actually authorized at PayPal and can be performed.

3. PayPal

You have the possibility to pay with PayPal. PayPal payments are usually received on the same day so we can send you the goods FASTER. At the end of an order, you will automatically be redirected to PayPal if you wish. There you have the possibility with your credit card, by direct debit or from your PayPal account to pay an order. This is done by PayPal a "pre-authorization" (there is still no payment!). Then you come back in the order process and can complete the order., Only then, the payment is actually authorized at PayPal and can be performed.

4. SOFORT

Fast and secure direct transfer with Sofort online bank transfer from Klarna. Please have your online banking PIN and TAN ready.

5. Cash / debit card

You simply pay for pickup at our checkout.

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